--- title: How To Fix A Credentials Related Block? description: Credentials related blocks in Edgescan happen if no or invalid credentials are assigned to an asset. --- [Skip to content](https://kb.edgescan.com/knowledge/how-to-fix-a-credentials-related-block#main-content) English Show submenu for translations [![Edgescan Cybersecurity Platform | EASM + RBVM + PTaaS](https://kb.edgescan.com/hs-fs/hubfs/Logos/23LOGOS-thicker/Edgescan-Logo-Black.png?width=200&height=40&name=Edgescan-Logo-Black.png)](https://www.edgescan.com/) Open main navigation Close main navigation - English Show submenu for translations Search the Edgescan knowledge base - There are no suggestions because the search field is empty. 1. [Help Center](https://kb.edgescan.com/knowledge?hsLang=en) 2. [Platform Usage](https://kb.edgescan.com/knowledge/platform-usage?hsLang=en) 3. [Asset Blockers](https://kb.edgescan.com/knowledge/platform-usage?hsLang=en#asset-blockers) # How To Fix A Credentials Related Block? ## Credentials related blocks in Edgescan happen if no or invalid credentials are assigned to an asset. Version Number: v1.0.0 Published Date: 13th November 2024 \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ The easiest way to solve this block is to allocate working credentials to an asset, this block will typically be manually resolved, if there are no credentials added to an asset and you add credentials, this block will be automatically resolved. | **Block cause** | **Cause description** | | --- | --- | | Credentials required | There are not credentials allocated to the asset. You can add credentials to an asset using [this workflow](https://kb.edgescan.com/knowledge/how-do-i-add-credentials-into-an-edgescan-asset?hsLang=en). | | Invalid credentials | The credentials assigned to the asset are invalid an we cannot authenticate to the asset. | | Account locked | The account provided is locked, this is usually due to a password or account expiry. |   - [Getting Started](https://kb.edgescan.com/knowledge/getting-started?hsLang=en#main-content) - [Quick Start](https://kb.edgescan.com/knowledge/getting-started?hsLang=en#quick-start) - [Prerequisites & Network Requirements](https://kb.edgescan.com/knowledge/getting-started?hsLang=en#prerequisites-network-requirements) - [Compliance Context](https://kb.edgescan.com/knowledge/getting-started?hsLang=en#compliance-context) - [Attack Surface Management](https://kb.edgescan.com/knowledge/attack-surface-management?hsLang=en#main-content) - [Concepts](https://kb.edgescan.com/knowledge/attack-surface-management?hsLang=en#concepts) - 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