You can specify any type of licence that you wish to automatically renew a licence.
Version Number: v1.0.2
Published Date: 12 Jun 2025
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Licence auto-renewals ensure that when your licences expire a new licence will be assigned (where available) to prevent any gaps in service coverage. There are two types of licence renewal strategies that give you control over how your licences get automatically assigned.
- Licence Name: You select the name of the licence you want to be auto-renewed on your asset and we use a first-in-first-out system to automatically assign an available active licence from an appropriate order. This is the best option for flexibility when you don’t mind what order the licences come from.
- Order Item: You select the order item from which you want to renew the licences and we will automatically assign an available active licence from this order item. This works best for multi-year orders where you want to be specific about where the licences come from.
Auto-renewals cannot be created for Licences or Order Items that have already expired or that conflict with existing services enabled on the Asset. You must have the Manage Licence Auto Renewal permission to create, edit, and delete auto-renewals.
Renewing By Licence Name
You select the name of the licence you want to be auto-renewed on your asset and we use a first-in-first-out system to automatically assign an available active licence from an appropriate order. This is the best option for flexibility when you don’t mind what order the licences come from.
By Order Item
You select the order item from which you want to renew the licences and we will automatically assign an available active licence from this order item. This works best for multi-year orders where you want to be specific about where the licences come from.
A licence assigned as an auto-renewal won't be utilised until the previous licence is expires. So you can remove it from auto-renewal if you wish to use it somewhere else.
Once a licence has been setup for auto-renewal you can view and amend the licence that will be used on the asset in the bottom left of the asset page.
Creating Licence Auto-Renewals
Licence auto-renewals can be created for a single asset on the Asset page.
Locate the Licence auto-renewals section below the Licences section. If there is no Create auto-renewal button, click the arrow to show available options.
Click "Create auto-renewal", then select the type of auto-renewal you would like to create and the Licence or Order Item you would like to be renewed automatically.
Click "Add" and the new auto-renewal should show up in the list.
Bulk Auto-Renewal creation
Licence auto-renewals can also be created in bulk from the Asset Index page. To do so, select the assets you would like to create auto-renewals for, then click Bulk Actions and select Create Licence Auto-Renewals from the dropdown.
Click Add Auto-Renewal then select the type of auto-renewal you would like to create and the Licence or Order Item you would like to be renewed automatically.
Click Create to save your changes.
